Terms & Conditions

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the website.

You must not:

1. You must be at least 18 years old or use the website under the supervision of a parent or guardian.
2. Use the website for fraudulent activities.
3. Attempt to gain unauthorized access to our systems.
4. Copy, reproduce, or distribute website content without permission.
5. Use automated tools or bots to interfere with website operations.
6. We reserve the right to refuse service or cancel orders that violate these terms.

All FloraWish products are handmade. Because each item is individually crafted, slight variations in color, shape, size, texture, and design may occur. These natural variations are not defects and are part of the unique character of handmade products.

Product images are for reference purposes only. Actual products may vary slightly from the displayed images.

When you place an order, you are making an offer to purchase the selected products. We reserve the right to:

1. Accept or decline any order.
2. Limit quantities purchased.
3. Cancel orders in cases of pricing errors, stock issues, suspected fraud, or other legitimate reasons.

If an order is canceled after payment, the applicable refund will be processed to the original payment method.

All prices are listed in the applicable currency shown on the website and may be changed without prior notice. Applicable taxes and shipping charges may be added at checkout.

Payments are processed through secure third-party payment providers. FloraWish does not store your complete payment card information.

Delivery timelines are estimates and may vary depending on location, courier performance, weather conditions, or other circumstances beyond our control.

FloraWish is not responsible for delays caused by third-party shipping carriers, incorrect delivery addresses provided by customers, or events outside our reasonable control.

For more information regarding Shipping & Delivery refer Shipping & Delivery

Returns and refunds are governed by our Return & Refund Policy.

In summary, refunds or replacements may be offered for:

• Damaged items
• Incorrect products shipped
• Significant manufacturing defects

Requests must be submitted within the specified reporting period and may require photos of the product and packaging along with the unboxing video of the shipment arrived at your location.

For more information regarding Returns & Refunds refer Returns & Refunds.

All content on the FloraWish website—including logos, brand names, product photographs, designs, text, graphics, and other materials—is the property of FloraWish or its licensors and is protected by applicable intellectual property laws.

You may not use, reproduce, modify, distribute, or create derivative works from our content without prior written permission.

If you submit reviews, feedback, photos, or other content, you grant FloraWish a non-exclusive, royalty-free license to use, display, and reproduce that content for business and promotional purposes.

You are responsible for ensuring that your submitted content does not violate any third-party rights or applicable laws.

To the fullest extent permitted by law, FloraWish shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website or products.

Our total liability for any claim related to an order shall not exceed the amount paid for that order.

You agree to indemnify and hold harmless FloraWish, its owners, employees, and partners from any claims, losses, damages, liabilities, or expenses arising from your misuse of the website, violation of these Terms, or infringement of any third-party rights.

Our website may contain links to third-party websites or services. FloraWish is not responsible for the content, policies, or practices of those external sites.

Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

We may update these Terms & Conditions from time to time. Changes will be effective when posted on this page. Continued use of the website after changes are posted constitutes acceptance of the updated terms.

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from these terms or your use of the website shall be subject to the exclusive jurisdiction of the courts located in [Your City/State].