FloraWish Policy

Privacy Policy

Your privacy matters to us. This page explains how FloraWish collects, uses, and protects your information.

Last Updated: 16 July 2026

Welcome to FloraWish. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website and purchase our handmade products, including pipe cleaner bouquets, keychains, and other handcrafted gifts.

1. Information We Collect

When you place an order or interact with our website, we may collect:

Personal Information

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details processed securely through third-party payment providers

Non-Personal Information

  • Browser type
  • Device information
  • IP address
  • Website usage and browsing behavior

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate order updates and customer support
  • Improve our products and website experience
  • Send promotional offers and updates only if you choose to receive them
  • Prevent fraud and ensure website security

3. Payment Security

FloraWish does not store your complete payment information. Payments are processed through trusted and secure payment gateways that comply with industry security standards.

4. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share limited information with:

  • Shipping and delivery partners
  • Payment service providers
  • Legal authorities when required by law

5. Cookies

Our website may use cookies to:

  • Improve website functionality
  • Remember your preferences
  • Analyze website traffic and performance

You can disable cookies through your browser settings if preferred.

6. Data Protection

We take reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.

7. Your Rights

You may request to:

  • Access your personal data
  • Correct inaccurate information
  • Delete your information where legally permitted
  • Opt out of promotional communications

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.

Need Help?

9. Contact Us

If you have questions regarding this Privacy Policy, please contact us:

FloraWish

support.florawish@gmail.com

We usually respond within 24 hours for all privacy-related inquiries.